Welcome..

I started my own business, ACE Computer Services (www.acecomputernj.com), in February 2007 to provide tech support & repairs at minimal cost to home & small business customers. This blog contains my thoughts, resources and steps to making everything happen. Feel free to comment and provide suggestions. Thanks for reading!

Wednesday, January 23, 2008

January Catch Up....

My first fiscal year wound down in 2007 and ended with a flurry of business. Thankfully that continued into the new year as well, which is part of the reason I have been quite on the Blog.

I continue to tweak ads and websites to improve my organic rankings. I have also been paying daily attention to my web statistics, calls, emails, etc. I am considering an answering service and/or a toll-free number as I see missed calls vanish into non-customers. I am tracking all calls for this month to see if it is worth the investment.

For website statistics I have been using Google Analytics (https://www.google.com/analytics/home/). Like most Google offerings it is free, easy to use and offers a ton of information. Tracking calls, etc. has been less technical as I have setup a simple Excel spreadsheet.

Not much changing business wise - standard labor rates remain the same for 2008 but I am testing a flat-rate, $60 PC Tune-Up fee. This is also available for virus and ad/spy removal. So far no hits on the new rate. I did sign up for OnForce (http://www.onforce.com/), a Priceline type of IT shopping site where you can search for local professionals and bid out required jobs. I will update more as I see more use out of this service.

Thanks for reading!

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